Privacy Policy
Last updated: October 21, 2026
SIMPIPE Engenharia e Soluções Computacionais LTDA (“SIMPIPE”, “we”), registered under Brazilian company number (CNPJ) 41.246.884/0001-46, headquartered at Avenida Rio Branco, 131 — room 801, Centro, Rio de Janeiro/RJ, Brazil, ZIP 20040-006, respects the privacy of everyone who visits this site and processes personal data in accordance with Brazilian Law 13.709/2018 (General Data Protection Law — LGPD).
This policy explains what data we collect on this site, why we collect it, who we share it with and how you can exercise your rights.
1. Data we collect
Data you send us voluntarily:
- Contact form: name, email, subject and message.
- Whistleblowing channel: message and, optionally, name and email. Reports may be submitted anonymously — if you leave name and email blank, we have no way of identifying you.
- Direct contact: any data you include when writing to us by email, phone or WhatsApp.
We do not request sensitive personal data or data about children and adolescents. Please do not include in these fields any information beyond what your request requires.
Data collected automatically:
- Google Analytics: browsing data (pages visited, time on page, traffic source, device and browser type, anonymized IP address), collected through Google cookies to measure audience and improve the site. Collected only if you accept analytics cookies.
- Google reCAPTCHA: when you submit a form, Google collects device and interaction data to tell people from bots.
- Server logs: technical access records kept by the hosting provider, with IP address, date and time and the URL requested, for security and diagnostics.
2. Why we use the data
| Purpose | Legal basis (LGPD) |
|---|---|
| Responding to contact requests, proposals and commercial enquiries | Pre-contractual procedures (art. 7, V) and legitimate interest (art. 7, IX) |
| Receiving, investigating and handling whistleblowing reports | Compliance with legal or regulatory obligations and legitimate interest (art. 7, II and IX) |
| Measuring audience and improving site content | Consent, through the cookie notice (art. 7, I) |
| Protecting the site against abuse, spam and fraud | Legitimate interest (art. 7, IX) |
We do not use your data for behavioural advertising, and we do not sell it.
3. Who we share it with
- Google LLC — Analytics and reCAPTCHA (international data transfer under art. 33 of the LGPD).
- Microsoft Corporation — form submissions reach us by email, hosted on Microsoft 365.
- Hosting and IT infrastructure providers — engaged as processors and contractually bound to process data only under our instructions.
- Public authorities, where there is a legal request or court order.
There is no other sharing with third parties.
Policies of the Google services used on this site:
4. How long we keep it
Contact messages stay in our mailbox for as long as needed to handle the request and, after that, for 5 (five) years, as commercial history and for defence in any proceedings. Whistleblowing reports are kept for as long as the investigation and applicable legal obligations require. Google Analytics data follows the retention period configured in the tool (14 months).
5. Cookies
We use cookies strictly necessary for the site to work, plus Google Analytics analytics cookies. The analytics ones are only activated after you accept the cookie notice: while you have not decided, nothing is sent to Google.
You can review your choice at any time through the “Cookie preferences” link in the footer of every page, or block cookies in your browser settings. Declining analytics cookies does not affect how the site works.
6. Your rights
Under art. 18 of the LGPD, you may request:
- confirmation that processing exists, and access to your data;
- correction of incomplete, inaccurate or outdated data;
- anonymization, blocking or deletion of unnecessary or excessive data, or data processed unlawfully;
- portability of your data to another provider;
- deletion of data processed on the basis of consent;
- information about who we share your data with;
- withdrawal of consent.
To exercise any of these rights, write to simpipe@simpipe.com. We will reply within the statutory deadline. You may also file a complaint with the Brazilian National Data Protection Authority (ANPD).
7. Security
We apply technical and administrative measures to protect personal data, including encrypted traffic (HTTPS), access control over the mailboxes that receive form submissions, and protection against automated submissions (reCAPTCHA). No system is entirely immune to incidents; should a relevant security incident occur, we will notify the affected data subjects and the ANPD as required by law.
8. Data subject contact channel
SIMPIPE is a small-scale processing agent and, under art. 11 of ANPD Resolution CD/ANPD no. 2/2022, is exempt from appointing a data protection officer.
In accordance with art. 41, § 2, I of the LGPD, the communication channel for data subjects is the email simpipe@simpipe.com, handled by the Suporte GPD team. Through this channel you can exercise the rights listed in item 6, ask questions about this policy and file complaints about how your data is processed.
9. Changes to this policy
We may update this policy to reflect changes to the site or to the law. The date of the last update is shown at the top of the page. Relevant changes will be announced on the site itself.
10. Contact
SIMPIPE Engenharia e Soluções Computacionais LTDA — Avenida Rio Branco, 131, room 801, Centro, Rio de Janeiro/RJ, Brazil, ZIP 20040-006. Phone: +55 21 3557-0033. Email: simpipe@simpipe.com.